A reliable company, market leader in it's segment of SAAS for management of apartment associations, has not seen a design refresh for close to 10 years. Some of the problems were:
Interface was not usable on smartphones
Workflows too complicated for majority of simple use cases
Drab brand
Solution
A new, simplified and responsive web app for common use cases. Also packaged as a mobile app.
"It was our idea to find a designer who has a fresh and outside look at our problem. Finding the best solution was a struggle and involved quite a lot of discussions and compromises. In overall Sven was flexible and reliable partner to work with, suggesting great ideas that he was also able to defend and execute."